FAQ
Why should I choose Sell Your Phone Today?
• Competitive, transparent offers
• Fully insured shipping
• Fast 24-hour payouts
• No hidden fees
How It Works
1. Get your offer.
Answer a few quick questions about your iPhone.
2. Ship it securely.
Receive our prepaid, insured shipping kit.
3. Get paid fast.
Payment is sent within 24 hours of inspection approval.
Simple. Transparent. Secure.
Why Is There a $10 Deposit?
We require a small refundable deposit to ensure serious transactions and secure handling.
Your deposit covers:
• Protective shipping box
• Prepaid insured return label
• Secure processing
Your full $10 is refunded once your device passes inspection.
When Will I Be Paid?
Payment is typically issued within 24 hours after your device is received and approved.
You’ll receive confirmation the moment payment is sent.
Is My Offer Guaranteed?
Your offer is based on the details you provide.
If your device matches:
• Model and storage
• Cosmetic condition
• Full functionality
• No iCloud lock
• Not blacklisted or financed
Your quoted price is honored.
If anything differs, we’ll send a revised offer before moving forward.
What If the Condition Is Different?
If our inspection reveals differences, you’ll receive an updated offer.
You can:
• Accept the revised offer
• Request your device returned
You’re always in control.
What If My Device Is iCloud Locked?
We cannot purchase devices with Activation Lock enabled.
Before shipping, please:
• Sign out of iCloud
• Disable Activation Lock
If a device arrives locked, we’ll contact you with next steps.
How Do I Get Paid?
We offer fast payment via:
• Check
• PayPal
• Other available options
Choose what works best for you.
Is There Any Obligation?
None.
If you decide not to move forward, you’re under no obligation to ship your device.